Recommendation: 2023005-14

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Ref # 2023005-14
Status Open / In progress
Occurrence Self-detrainment of passengers between Shankill & Bray, 24th July 2022
Occurrence Date 24 July 2022

Basis for Recommendation

IÉ-RU verified that the public address systems were operating in accordance with their own standards. However, a number of complaints were made to IÉ Customer Care Department in relation to the public announcements system on the trains in terms of volume.


IÉ-RU CME should carry out an assessment on the quality of the public address systems on EMUs against good practice standards and address any deficits.