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| Ref # | SAN 002 - 03 |
|---|---|
| Status | Open / In progress |
| Occurrence | SAN 002 - Track access by the public at Navan Road Parkway on the 31st January 2025 |
| Occurrence Date | 31 January 2025 |
When a student reported that they were stuck on the platform as the gates on the stairs were locked, the lift operator did not have access to the other station CCTV to see that there were passengers gathered at the locked gate, which would have verified the claim. It is noted that the lift operator’s terminal has the capability of displaying all station CCTV, but this has not been commissioned for operational reasons.
IÉ-RU should review the current set-up at HJCC to determine whether it is operationally feasible to provide access to station CCTV for the lift operators and/or develop procedures whereby lift operators can receive and/or report information from/to staff monitoring the CCTV for stations.